Here at Synthria Builds we get a lot of questions regarding how it works. Here are some answers to the most common questions we get.
How much does it cost/How do you get the price?
We charge by base blocks, we have a price sheet on our front page to give you an idea of what several sizes run.
For an exact estimate click our hire us button to get a free estimate.
What would increase the price?
Things like skyscrapers, deep caverns, replica builds, and high-detailed RPG maps are about the only things that bring up
prices on our builds, however that is typically a 10% increase for each of those options up to a total of 40% increase.
How does your process work?
First you will submit an order, via our website with what size and your budget should be.
Within 24 hours we will contact you via e-mail.
We will find out how much your build will cost, how long it will take, how many base blocks you have and hash out the details of your build.
At this time we will send you an invoice.
Once your payment is made to us we will assign a builder.
This can often take a day or two as we are scattered across the world, and we need to find which of our builders is best suited to complete your build to the best of our abilities.
Once a builder has begun work sometimes it can be done in a day sometimes it takes longer especially on larger builds.
If you have a larger build often Shaliquinn will bring you an update if you’re not already getting them from a builder and make sure as we go you like how your build is coming along.
We will discuss edits at this time, or if the build is complete we will be at this same process. Checking in, making sure you love your build, and making any changes you may need.
At this time, if you have not paid in full a second invoice will be sent out to you before delivery of the build.
Once the build is done and the bill has been paid in full we will deliver the build to you.
Can I get updates on my build?
We will offer updates as needed for the team, not as requested as it just keeps us too busy to be able to get the builds done.
On large builds we will have a mandatory 50% update that we will discuss with you edits along the way.
We CAN do a daily update package for $5 per day for the entirety of the build($15 minimum), however we don’t encourage this as your updates most days will be: “Your build is still in queue”.
How do I make a payment?
We will send out an invoice to you from PayPal, you can pay with either any major credit card or Paypal. This will arrive in an e-mail.
If you are paying for a build under $100, payment upfront is required.
For larger funded projects we require a deposit of half, however feel free to pay in full if you would prefer.
What are base blocks?
Base Blocks are how we measure the price for a build.
They describe the dimensions of the foot print of your build.
Can I join your servers to look at my build?
Sorry, because of programs such as World Downloader, Schematica, and many others we can not block we do not allow anyone but our builders onto our servers.
This prevents anyone from stealing your build. As an alternative when we are done with your build, we can use Skype to screen share if appropriate for your build.
How do I order?
Go to the “Hire Us” link at the top of the page and submit your request!
What discounts do you have?
We offer discounts for bulk pricing for builds. This typically works well for YouTubers and server owners allowing them to buy multiple builds at a lower cost.
Can you lower your prices or do free builds?
Sadly no. We carry low prices to be competitive and simply do not have time to do work for free, no one asks you to work for free at your job.
This is often a job that pays builders little for the work they put in, however because each of our builders is enthusiastic about their work we typically do not mind.
Can you join my server to look at it?
In short probably not, however there are times for exceptions.
We from time to time may need to join your sever to estimate the total cost of a build we are working on for you
As a general rule we work off of photos, as it makes the process for us go much faster.
Since we work on this daily, we are familiar enough where your photos don’t have to be a work of art for us to get the idea.
Can I join your team?
We are occasionally looking for new talent! Please put in an application on our website. Give us examples of your best work in a completed form in your portfolio.
We get a lot of applicants so the competition is there make sure you show us what you have, because we only want the best for our clients!
What if I don't like the build?
We will work with you to ensure you love your build, if you don’t like it we will happily make edits to the build to ensure your happy with the product your getting.
Unfortunately we do not offer refunds once building has begun because each build is done custom to what you order, and the build is almost useless to us if you decide you have changed your mind.
Can you teach me to build?
Yes we can! We offer private building lessons.
$75 for a private 2 hour class with one instructor.
$35 each person for a group class, 3-5 students with two instructors.(3 is the minimum students required for this class)
Can we talk to the builder working on my build?
Often times yes you can talk to the builder(s) working on your build, however sometimes that isn’t a possible option, however Shaliquinn will run back and fourth conversations for situations such as these.